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Delivery & Return

My order hasn't arrived yet. Where is it?

If your order has not yet arrived, this may be due to logistical delays on the part of the courier, or the parcel may have gone missing.
Please check using the tracking number provided on the courier’s website, or send an email to sales@bartmedical.com

Do you deliver on public holidays?

Deliveries on public holidays are handled directly by the courier depending on the destination country, but as a rule, the courier only delivers on working days.

Do you deliver to my postcode?

Our courier service usually delivers to all parts of the world, barring any temporary or structural exceptions.

Is next-day delivery available on all orders?

Next-day delivery is available for all orders within Italy, excluding the Italian islands.
For destinations in Europe, Asia and the Americas, delivery will take between 3 and 5 working days.

Do I need to be there to sign for delivery?

The courier will always ask for a signature to confirm delivery.