Delivery & Return

Free delivery is available on all products for orders over €1000. You can choose a specific delivery date and time to suit your needs, for an additional charge.

Delivery Options Overview

BART MEDICAL offers a particularly reliable and secure delivery service via FedEx or DHL. Alternatively, if you prefer, you can also collect your order in person from our shop. On this page, you’ll find an overview of all the available delivery options.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days
Orders over € 1000: All working day delivery.	FREE
Orders under € 1000: All working day Italy delivery.	€ 30
Orders under € 1000: All working day Europe delivery.	€70
Orders under € 1000: All working day Asia delivery.	€120
Orders under € 1000: All working day America delivery.	€200

Next day delivery Get it next day, 5 days a week
All working day delivery. Order by 12pm.

The delivery charge will be calculated at checkout.

Large items

Standard delivery Get it in 3-5 working days
Orders over € 1000: All working day delivery.	FREE
Orders under € 1000: All working day Italy delivery.	€ 30
Orders under € 1000: All working day Europe delivery.	€70
Orders under € 1000: All working day Asia delivery.	€120
Orders under € 1000: All working day America delivery.	€200

Next day delivery Get it next day, 5 days a week
All working day delivery. Order by 12pm.

The delivery charge will be calculated at checkout.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

fully equipped equipment;
a receipt proving the fact of purchase in the BART MEDICAL online store;
warranty card;
an act with a description of the defect drawn up by the service department.

The refund of the purchase price will be made within the time limits set out in current legislation, depending on the payment method used for the purchase.

FAQs

My order hasn't arrived yet. Where is it?

If your order has not yet arrived, this may be due to logistical delays on the part of the courier, or the parcel may have gone missing.
Please check using the tracking number provided on the courier’s website, or send an email to sales@bartmedical.com

Do you deliver on public holidays?

Deliveries on public holidays are handled directly by the courier depending on the destination country, but as a rule, the courier only delivers on working days.

Do you deliver to my postcode?

Our courier service usually delivers to all parts of the world, barring any temporary or structural exceptions.

Is next-day delivery available on all orders?

Next-day delivery is available for all orders within Italy, excluding the Italian islands.
For destinations in Europe, Asia and the Americas, delivery will take between 3 and 5 working days.

Do I need to be there to sign for delivery?

The courier will always ask for a signature to confirm delivery.